Subscription Dashboard
See what a customer experiences after year 1 — the "renewal shock"
Renewal Shock: +33% Price Increase
This customer started at $14,000/mo and now pays $18,620/mo in year 3. That's an extra $4,620/mo they didn't budget for. This is the #1 reason customers start planning their exit — even when they like the product.
Current Plan
Hybrid Cloud Observability Advanced
8 modules
Monthly Cost
$18,620
was $14,000
Nodes Licensed
500
500 node capacity
Contract Year
Year 3 of 3
Locked until 2026-08-01
Monthly Cost Over Time
$14,000Year 1
$15,400Year 2
$18,620Year 3
$20,482Year 4 (projected)
Node Consumption Simulator
Slide to simulate what happens when a platform upgrade silently enables monitoring on additional nodes
Licensed: 500Current: 500
Subscription Management Issues
warningsubscription
Consumption Surprises Mid-Contract
Platform upgrades can silently enable additional monitoring that counts as new nodes, triggering overage charges without customer awareness.